Windshield repair or replacement

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We do not decide

We do not say whether any windshield should be repaired or replaced. Ask a qualified shop and follow your vehicle maker's guidance.

Get a written estimate

The FTC says that if you decide to get the work done, ask for a written estimate. It says the estimate "should identify the condition to be repaired, the parts needed, and the anticipated labor charge," and adds: "Make sure you get a signed copy."

Ask about the glass

The FTC says: "Your state may require repair shops to tell you if non-original equipment will be used in the repair." Our OEM and aftermarket guide explains those words.

A second opinion

The FTC says that if you need expensive or complicated repairs, or have questions about recommended work, "consider getting a second opinion."

Driver assistance features

If your vehicle has driver assistance features, ask the shop to explain in writing what your vehicle maker's instructions say about calibration after the work. NHTSA says: "Be sure to review your vehicle's owner's manual for more information on your vehicle's technology and safety features."

Florida

Florida Statutes 559.920(18) makes it unlawful for a motor vehicle repair shop to fail to provide "electronic notice or written notice in at least 12-point type to the customer whether the calibration or recalibration of the advanced driver assistance system is required as part of the replacement or repair of motor vehicle glass". This is general information, not legal advice.

Sources: FTC, Auto Repair Basics; Florida Statutes 559.920 (2026), Unlawful acts and practices; NHTSA, Driver Assistance Technologies.

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